Communication is the main needs for business. In this post we will describe Voip Softphone solution for communication, show you some of the best voip softphone that fit your need and describe the feature of voip softphone that not exist in traditional phone.
First of all lets give brief description of what voip softphone is. Voip softphone actually is an application. Application that enable computer(PC, laptop, workstation) function as a telephone over the internet or IP. Usually voip softphone using internet telephony service provider to make call to another softphone or to traditional telephone.
There are some service based on softphone that have free access like : Skype, Google Talk, and Vonage. They actually using softphone and installed on your PC, but they doesn’t interoperable and cannot make call each other. The most common of Voip Softphone protocol is SIP(Session Initiation Protocol), but some of the vendor using their propritery protocol.
The next question is why we choose voip softphone and what is the feature? typically voip softphone basic feature same as traditional telephone. Beside that usually they have another feature like Voice and video call, integrate with email client address(eg. Microsoft address), phone call recording, and we can configure some number of line from our voip softphone client.
There are some voip softphone application that you can have for free and not free. For free application : X-lite, Global IP, SJ Phone, Phoner Lite etc. For not free application : Eyebeam, SIPPS, SIPeyephone etc. That is for application that we can choose any provider we want. For Pre-configure Client: Globe 7, Babble, Stanaphone, etc.
With using voip softphone, your busineess will have the execelent tools for communiction and increase your company productivity. We can choose many application and provider that fit our needs.